Terms and Conditions

Website Terms and Conditions for Creating Valuable Ltd

Effective Date: 1st January 2025

1. Introduction

Welcome to the website of Creating Valuable Ltd ("we," "us," or "our"). These terms and conditions ("Terms") govern your access to and use of our website, www.creatingvaluable.com (the "Site"), and any services, information, or materials provided through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do1 not use the Site.

2. About Us

Creating Valuable Ltd is a business consultancy agency providing various services as described within this website, e.g., strategic planning, operational improvement, financial advisory services. Our registered office is at 3 Mellor Rd, Cheadle Hulme, Cheadle, SK8 5AT. Registered in the UK (16142882).

3. Use of the Site

3.1 You may use the Site for lawful purposes only and in accordance with these Terms. You agree not to use the Site:

In any way that violates any applicable local, national, or international law or regulation.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material, including spam, chain letters, or pyramid schemes.
To impersonate or misrepresent your affiliation with any person or entity.
To interfere with or disrupt the operation of the Site or the servers or networks connected to the Site.
To attempt to gain unauthorised access to any part of the Site or any other systems or networks.

3.2 We reserve the right to modify or discontinue the Site or any part thereof, at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.

4. Intellectual Property

4.1 The content of the Site, including but not limited to text, graphics, logos, images, and software, is the property of Creating Valuable Ltd or its licensors and is protected by copyright and other intellectual property laws.

4.2 You may not reproduce, modify, distribute,6 or display any content from the Site without our prior written consent.

5. Disclaimer

5.1 The information provided on the Site is for general informational purposes only and does not constitute professional advice. You should consult with us directly before making any decisions based on the information on the Site.

5.2 We make no warranties, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

5.3 To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of the Site or reliance on any information provided on the Site.

6. Links to Other Websites

The Site may contain links to third-party websites. We are not responsible for the content of such websites and do not endorse or guarantee the accuracy of any information or materials on such websites. Your use of third-party websites is at your own risk.

7. Privacy Policy

Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information. Please review our Privacy Policy.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

9. Entire Agreement

These Terms constitute the entire agreement between you and [Your Consultancy Name] regarding your use of the Site.

10. Contact Us

If you have any questions about these Terms, please contact us.

11. Important Notice: Outline Terms and Conditions

These Terms and Conditions are outline terms only and do not constitute the full and complete agreement for the provision of our consultancy services. These terms are subject to change without notice. A full and detailed set of terms and conditions governing each specific engagement will be provided and agreed upon with each client during the engagement process. These engagement-specific terms will supersede these outline terms.

12. Costs and Expenses

Unless otherwise agreed in writing during the engagement process, all reasonable and properly incurred costs and expenses (including, but not limited to, travel, accommodation, and subsistence) directly related to the provision of the services will be invoiced to the client in addition to our professional fees. Details of our fee structure will be discussed and agreed upon during the engagement process.

Privacy Policy

Effective Date: 1st January 2025

1. Introduction

Creating Valuable Ltd ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and1 share your personal information when you visit our website, www.creatingvaluable.com (the "Site"), and when you engage our services.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number,3 postal address.
Business Information: Company name, job title, industry.
Website Usage Information: IP address, browser type, referring website, pages visited, time and date of visit. We may use cookies, web beacons, and other tracking technologies to collect this information.
Information You Provide to Us: Any information you provide to us through contact forms, email, phone calls, or other means, such as project details or requests for information.
Client Information: If you become a client, we will collect information necessary to provide our services, which may include financial information, project-related data, and other sensitive information. This will be detailed in your individual engagement agreement.

3. How We Use Your Information

We may use your personal information for the following purposes:

Providing Services: To provide you with the services you4 have requested, including communication, project management, and reporting.
Communication: To contact you with information about our services, updates, and promotional materials (you may opt out of receiving marketing communications at any time).
Website Improvement: To analyze website usage and improve the functionality and content of the Site.
Legal Compliance: To comply with applicable laws and regulations.
Business Operations: To manage our business operations, including internal record keeping and auditing.

4. Sharing Your Information

We may share your personal information with the following third parties:

Service Providers: We may share5 information with third-party service providers who assist us with website hosting, data analytics, email marketing, and other services. We ensure these providers have appropriate data protection measures in place.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We will never sell your personal information to third parties for marketing purposes.

5. Cookies

We use cookies to collect website usage information. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no data transmission over the internet is completely secure.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Rights

You have the right to:

Access: Request access to your personal information.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal information (subject to legal9 obligations).
Restriction of Processing: Request restriction of processing of your personal information.
Data Portability: Request transfer of your personal information to another party.
Object: Object to the processing of your personal information.

To exercise these rights, please contact us.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Site.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.

11. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal data, as outlined in this policy.

12. Complaints

If you have any concerns about our processing of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK. Their contact details are available on their website.

Accessibility Statement

Accessibility Statement for Creating Valuable Ltd

Last updated: 8 July 2025

At Creating Valuable (www.creatingvaluable.com), we are committed to ensuring our website is accessible to everyone, including individuals with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, in line with UK accessibility regulations, including the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, where applicable.

Our Commitment to Accessibility

We aim to make our website inclusive, user-friendly, and accessible to all visitors, regardless of ability or technology used. Our goal is to provide an equitable digital experience, enabling everyone to access our content, services, and resources seamlessly.

Accessibility Features

To enhance accessibility, we have implemented the following measures:

Text Alternatives: Images include descriptive alt text to support screen reader users.
Keyboard Navigation: Our website is navigable using a keyboard for users who cannot use a mouse.
Readable Content: We use clear fonts, sufficient colour contrast, and adjustable text sizes to improve readability.
Consistent Structure: Our site follows a logical layout with clear headings and navigation to aid assistive technologies.
Compatibility: We test our website with popular assistive technologies, such as screen readers and voice recognition software.

Ongoing Improvements

We are continuously working to improve accessibility on www.creatingvaluable.com. Our team regularly reviews and updates the website to ensure compliance with WCAG 2.1 Level AA standards and to address user feedback. We use accessibility auditing tools and conduct manual testing to identify and resolve potential barriers.

Feedback and Support

We welcome your feedback on the accessibility of our website. If you encounter any issues or have suggestions for improvement, please contact us:

Email: contact@creatingvaluable.com

Please provide details about the accessibility issue, including the page URL and the nature of the problem, so we can address it promptly.Alternative FormatsIf you require content in an alternative format, such as large print, audio, or braille, please contact us using the details above, and we will do our best to accommodate your needs.

Accessibility Limitations

While we strive to ensure full accessibility, some areas of www.creatingvaluable.com may have limitations, such as:

Third-Party Content: Some external content or plugins may not fully comply with WCAG 2.1 standards. We are working with third-party providers to address these issues.
Older Content: Certain legacy PDFs or media files may not meet current accessibility standards. We are actively updating these resources.

We are committed to resolving these limitations as quickly as possible.

Compliance and Legal Information

Creating Valuable is dedicated to complying with UK accessibility laws and international standards, including WCAG 2.1 Level AA. We aim to provide an inclusive online experience in accordance with the Equality Act 2010.For more information on our accessibility efforts or to report an issue, please contact us.

We aim to respond to accessibility-related queries within 5 working days.

Email us